Product Specialists (x3) Career Development Program
Not just a job, but a Career !
Welcome to AV-BASE Systems, Inc.! We have been a proud developer and supporter of structurally integrated and cost-efficient maintenance and inventory control systems for over 25 years worldwide. Our head office is in London, Ontario, and aircraft AV-BASE currently provides WinAir software to over 250 operators (fixed and rotary-wing).
WinAir is widely recognized as the easiest-to-use system, and its scope and capability satisfies users at all levels. Its success is due to our dedication to both the product and clients, as we offer frequent improvements and new features in response to feedback from our customers.
Our Product Specialists’ Career Development Program PSDP, involves both our and your commitment to continuous learning and development, as well as your ongoing commitment to serve in various roles and responsibilities as you progress towards the diversity and success of this role’s ultimate purpose.
Our end goal is that you become a certified member of our “Product Specialists’ Resource Group”. This is a critical team of product/software subject matter experts, with the capability and cross-functionality to support various teams and initiatives throughout our business lifecycle. You will be seen as a valuable resource to areas such a Technical Support, Training/Trainer, Business Analysis, Quality Assurance, etc.).
Your success towards a certified ” WinAir Product Specialist” is a career journey where your knowledge, ability and drive, coupled with our business need and opportunity, opens the path to this final achievement.
The role / the path, requires much technical learning ( WinAir’ s Competency Certifications’ Program), as well as much time spent in various roles/teams getting to know our software, our clients, our business, and our processes. With that our roles typically begin with our Technical Support team, then in due course towards becoming a Trainer, and then serving in additional expert practice teams, where your benchmark achievements in each secure your success.
As you graduate and develop through our PSDP, your ongoing commitment to life-long learning is paramount, and where both the company, and your own self drive / initiative will make you successful and passionate about what you, and what we do.
This role’s progression path varies based on your aptitude, ability and drive, as well as our business demand and role availability under each expertise area of the Product Specialist portfolio.
As an ideal candidate, your vital strengths and traits must include:
- Proactive Self-Learner;
- Strong problem-solver;
- Assertive technical/analytic mindset;
- Excellent communication skills (both written and verbal);
- A true Collaborator (building relationships and working with others towards a common goal).
- An Ideas/Resolutions contributor
- Customer Centric
*A post secondary education and a software/technical background would be considered assets.
How to Apply
Please send us your resume and a detailed cover letter explaining your experiences, knowledge and ability towards this career path and why we need to speak with you at firstname.lastname@example.org!
We offer competitive compensation based on experience and a proven track record of success relative to the deliverables of the role.
Thank you in advance for your interest. Only those candidates selected for an interview will be contacted. If you require any accommodation throughout our interview process please let us know.